Respo Haagised AS is committed to protecting the privacy of its clients and users. To this end, we have established the following privacy policy principles, which govern the collection, use, disclosure, transfer, and storage of client data. Our online activities comply with all relevant regulations, applicable European Union legislation, and the laws of the Republic of Estonia. Please take a moment to review our privacy principles.
Personal data refers to information that can be directly or indirectly associated with you as an individual, which Respo Haagised AS collects and processes to fulfill contracts with individuals, contact them, and comply with legal obligations.
The collection of a regular client’s personal data may occur in the following ways:
We also collect non-personal data—information that cannot be directly linked to a specific individual (e.g., gender, age, language preference, location).
We may also collect data about client activities on our website. This data is aggregated and used to provide clients with more relevant information and to understand which parts of the website, products, and services are of greatest interest. Aggregated data is treated as non-personal data in this privacy policy.
With the collected personal data, we can inform clients about Respo Haagised AS product news, campaigns, and upcoming events. Clients who do not wish to receive our newsletters or notifications about products that may interest them can unsubscribe from the recipient list at any time.
Collected personal data is also used for delivering goods and fulfilling obligations to the client.
By agreeing to the terms of this privacy policy, the client grants Respo Haagised AS consent to process their data automatically. You may withdraw your consent at any time through our website or by submitting a request in a format that allows for written reproduction. Such withdrawal does not have retroactive effect.
To provide better client service, Respo Haagised AS may share information about individual users with third parties who provide services to Respo Haagised AS and are contractually obligated to keep shared information confidential. Third parties include, for example, our partners responsible for transporting goods sold in the online store or providing installment payment services.
Respo Haagised AS retains client personal data until the termination of the regular client agreement. Data that Respo Haagised AS is legally required to retain (e.g., accounting data) is stored in accordance with applicable legal requirements.
Respo Haagised AS implements all necessary precautions (including administrative, technical, and physical measures) to protect client personal data. Only authorized individuals have access to modify and process this data.
If you suspect that your personal data has been handled contrary to this privacy policy or there is a risk that your data has been disclosed to unauthorized persons, please notify us immediately. This is the only way we can minimize potential harm.
Clients have the right to request the cessation of their data processing, information about how their data is used, and the transfer of their data to themselves or a third party in a commonly used format. To prevent misuse of client data and rights, requests must be submitted in a way that allows the requester’s identity to be verified (e.g., digitally signed or personally signed at our office). We reserve the right to respond to such requests within 30 days.
A request to stop data processing will be treated as a request to terminate the regular client agreement.
All personal data obtained during visits to the Respo Haagised AS online store and during purchases is treated as confidential information. Encrypted data communication channels with banks ensure the security of the purchaser’s personal data and banking details.
By using our website, you acknowledge that you have read and agree to these principles and terms. We reserve the right to amend the general terms of the privacy policy as needed, notifying all regular clients of such changes. However, we strive to keep our privacy policy up-to-date and accessible on our website.
Respo Haagised AS is the responsible processor of client personal data. For any questions or concerns regarding the privacy policy or data processing, please contact us at epood@respo.ee.
You always have the right to contact the Data Protection Inspectorate or a court to protect your data. The Data Protection Inspectorate is a state authority that can also provide consultation or assistance regarding personal data protection matters.
